yes4d is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use and safeguard it, and the rights you hold over your own data as a user of our platform.
yes4d ("we", "us", "our", "the Platform") operates the online betting and gaming platform accessible at https://yes4d.click. In the course of providing our services to registered users ("you", "your", "User", "Player"), we collect and process certain personal data. This Privacy Policy describes how yes4d collects, uses, stores, discloses, and protects that personal data.
This Policy applies to all personal data collected through the yes4d website, mobile-optimised interface, live chat support channels, and any other touchpoints through which you interact with us. It should be read in conjunction with our Terms & Conditions, which govern your use of the Platform.
By registering an account or continuing to use the yes4d Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue use of the Platform and contact us to request account closure.
yes4d treats your personal data with the highest standards of care. We do not sell your personal data to third parties for their marketing purposes under any circumstances.
For the purposes of this Privacy Policy, the following definitions shall apply:
| Term | Meaning |
|---|---|
| Personal Data | Any information that identifies or can reasonably identify a living individual, including name, email address, identification number, IP address, and payment details. |
| Processing | Any operation performed on personal data, including collection, storage, use, disclosure, transfer, or deletion. |
| Data Controller | yes4d, the entity that determines the purposes and means of processing your personal data. |
| Data Processor | A third party that processes personal data on behalf of yes4d under contractual obligation and our instructions. |
| Consent | A freely given, specific, informed, and unambiguous indication of agreement to the processing of personal data for a stated purpose. |
| KYC Data | Identity verification documents and associated personal data collected as part of the Know Your Customer compliance process. |
| Cookies | Small text files stored on your device by your browser that help us maintain session state, remember preferences, and analyse usage patterns. |
yes4d collects personal data through several channels. The categories of data we collect depend on how you interact with the Platform and the stage of your account lifecycle.
When you register, deposit, or interact with our support team, you provide us with the following types of personal data:
When you visit or use the yes4d Platform, we automatically collect certain technical and behavioural data:
In certain circumstances, we may receive personal data about you from third parties, including:
yes4d uses your personal data for the following purposes. Where we rely on a specific legal basis for processing, it is identified in Section 5.
| Purpose | Description |
|---|---|
| Account Management | Creating and maintaining your yes4d account, authenticating logins, and enabling access to Platform features. |
| Payment Processing | Processing deposits and withdrawals via Malaysian payment methods including Maybank2u, CIMB Clicks, Public Bank, Touch 'n Go eWallet, DuitNow, FPX, and cryptocurrency. |
| KYC & Compliance | Verifying your identity and age (21+ requirement), complying with anti-money-laundering obligations, and meeting regulatory requirements. |
| Service Delivery | Providing access to games, sports betting, 4D lottery, live dealer tables, and all Platform features you request. |
| Customer Support | Responding to your queries, complaints, and requests via live chat, WhatsApp, email, and WeChat support channels. |
| Fraud Prevention | Detecting, investigating, and preventing fraudulent activity, bonus abuse, multi-accounting, and financial crime. |
| Responsible Gambling | Monitoring account activity for signs of problem gambling behaviour and administering self-exclusion, deposit limits, and cooling-off periods. |
| Platform Improvement | Analysing usage patterns to improve the Platform's performance, user experience, and content relevance. |
| Marketing Communications | Sending promotional offers, bonus notifications, and Platform updates where you have provided valid consent. You may opt out at any time. |
yes4d processes your personal data under the following legal bases, consistent with applicable data protection legislation:
yes4d does not sell, rent, or trade your personal data to third parties for their own commercial or marketing purposes. We may, however, share your personal data in the following limited circumstances:
We engage carefully vetted third-party service providers who process data on our behalf, strictly under our instructions and subject to contractual data protection obligations. These include:
We may disclose personal data to governmental authorities, regulatory bodies, law enforcement agencies, or financial intelligence units where required to do so by applicable law, court order, or regulatory directive. Such disclosures are made only to the minimum extent necessary.
In the event of a merger, acquisition, restructuring, or sale of all or part of yes4d's assets, your personal data may be transferred to the relevant successor entity, subject to equivalent data protection commitments.
yes4d will never share your personal data — including your Malaysian bank account details, MyKad number, or payment method information — with advertisers, data brokers, or any unauthorised third party.
yes4d uses cookies and similar tracking technologies to operate the Platform, maintain your session, and analyse how the Platform is used. The cookies we deploy fall into the following categories:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will impair your ability to use the yes4d Platform. Analytical and functional cookies can generally be disabled without affecting core Platform access.
yes4d retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, and financial reporting obligations.
| Data Category | Retention Period |
|---|---|
| Account Registration Data | Duration of account activity plus 5 years following permanent account closure. |
| KYC / Identity Documents | Minimum 5 years from the date of submission, in compliance with anti-money-laundering obligations. |
| Financial Transaction Records | 7 years from the date of each transaction, in line with standard financial record-keeping requirements. |
| Betting & Game History | 5 years from the date of each transaction for dispute resolution and compliance purposes. |
| Customer Support Conversations | 3 years from the date of the last interaction. |
| Marketing Consent Records | Retained for the duration of your consent and 3 years thereafter as evidence of your preference history. |
| Platform Usage Logs | 13 months on a rolling basis for fraud detection and security monitoring. |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to you.
yes4d implements technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Our security framework includes:
While we apply rigorous security measures, no internet transmission or electronic storage system is 100% secure. We encourage you to use a strong, unique password for your yes4d account and to enable any available two-factor authentication features.
yes4d operates on a globally distributed infrastructure. Accordingly, your personal data may be transferred to and processed in countries outside Malaysia. Where such transfers occur, we take steps to ensure that your data receives an equivalent level of protection to that provided under applicable Malaysian data protection standards.
Safeguards for international data transfers may include: contractual clauses binding data processors to equivalent data protection standards; transfers to entities operating under recognised data protection frameworks; and transfers required by law or for the performance of our contractual obligations to you.
By using the yes4d Platform, you acknowledge and consent to the transfer of your personal data to processors and infrastructure located outside Malaysia where necessary to deliver the services described in these terms.
Subject to applicable law, you have the following rights in respect of your personal data held by yes4d. To exercise any of these rights, contact our support team at [email protected] or via live chat. We will respond within 30 days of a verified request.
You may request a copy of the personal data yes4d holds about you, along with information about how it is being processed.
You may request correction of inaccurate or incomplete personal data. Certain data updates may require re-submission of KYC documentation.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
You may request that we restrict the processing of your data in certain circumstances, for example while a correction request is pending.
Where processing is based on your consent or a contract, you may request your data in a structured, commonly used, machine-readable format.
You may object to processing based on legitimate interests or for direct marketing purposes. Objections to marketing will be honoured immediately upon receipt.
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
You have the right not to be subject solely to automated decisions (including profiling) that produce significant legal or similarly significant effects, and to request human review.
Some rights are subject to limitations. For example, we are required by law to retain KYC and financial transaction data for a minimum period regardless of deletion requests. We will always explain the basis for any limitation when responding to your request.
The yes4d Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from anyone below this age threshold.
Registration on the Platform includes an age declaration step. Additionally, KYC verification — which requires submission of a Malaysian Identity Card (MyKad) or valid passport — provides a further layer of age verification before any withdrawal can be processed.
If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you have reason to believe that a minor has registered on the yes4d Platform, please notify us immediately at [email protected].
The yes4d Platform may reference or display content from third-party payment providers — for example, confirming that a DuitNow or FPX transaction has been processed — but does not embed third-party advertising networks or tracking pixels that would share your browsing behaviour with unrelated entities.
To the extent that any third-party service provider's interface (such as a payment gateway redirect page) is accessed during a transaction, your interaction with that interface is governed by the third party's own privacy policy. yes4d is not responsible for the privacy practices of external services.
yes4d reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or operational requirements. The "Last Updated" date at the top of this document will be revised accordingly.
Where changes are material — for example, where we propose to use your data for a new purpose not covered by this Policy — we will provide reasonable advance notice by email to your registered address or via an in-platform notification, and will seek your consent where required.
Your continued use of the yes4d Platform after any Policy update constitutes your acceptance of the revised terms. We encourage you to review this page periodically to remain informed of our current practices.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way yes4d processes your personal data, please contact our Privacy & Compliance team using the details below. All privacy-related requests are handled with priority.
Privacy & Data Enquiries:
[email protected]
Please include "Privacy Request" in the subject line of your email to ensure prompt routing to our compliance team.
Support Hours: 24/7, in English, Bahasa Melayu, and Mandarin
Live Chat Response Time: Under 5 minutes on average
Formal Written Responses: Within 30 days of a verified request
yes4d is committed to resolving all data-related enquiries fairly and promptly. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Six concrete commitments that back up the legal language above — practical measures yes4d has deployed to keep your personal data safe.
Every byte of data you send to or receive from yes4d — login credentials, payment details, chat messages — is encrypted in transit using TLS 1.3, the same standard used by leading global financial institutions.
KYC identity documents, MyKad numbers, and payment account details are stored in encrypted form in our infrastructure. Decryption keys are held separately from encrypted data and accessed only by authorised systems.
Personal data is accessible only to yes4d employees and authorised processors who genuinely require it for their role. Role-based access controls and multi-factor authentication enforce this on every system that holds user data.
yes4d does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your data is used only to operate the Platform and comply with our legal obligations — nothing else.
Independent penetration tests and security assessments are conducted periodically across our Platform. Identified vulnerabilities are triaged, prioritised, and remediated according to their severity rating.
Access, rectification, erasure, portability, and objection requests are processed within 30 days of receipt and verification. We never delay or obstruct legitimate data rights requests from our Malaysian players.
Your privacy is protected, your data is secured, and your rights are respected. yes4d is built for Malaysian players who expect transparency and professionalism from their betting platform. Explore the Platform with peace of mind.
For players aged 21 and above only. Please gamble responsibly. Responsible Gambling →